Privacy Policy

Last updated: 9 June 2026 · LeadGen AI · leadsgenai.in

LeadGen AI ("hum", "we", "our") — leadsgenai.in — Indian small businesses ke liye AI Automated Marketing aur AI Voice Agent services provide karta hai. Aapki privacy hamare liye important hai. Yeh policy batati hai ki hum kaunsa data collect karte hain, kyun karte hain, aur aapke kya rights hain.

1. Kaunsa data collect hota hai

• Inquiry/contact details: jab aap website par form bharte ho ya WhatsApp par contact karte ho — naam, business ka naam, phone number, city, message, plan/package interest.
• Audit answers: FREE Google Business audit ke aapke jawab — sirf aapka score calculate karne ke liye use hote hain.
• Service data (paid customers): business profile details, content preferences, generated posts/posters, aur (Advanced plan me) AI voice calls ke transcripts/recordings — service deliver aur improve karne ke liye.
• Technical/usage data: IP address (security aur rate-limiting ke liye), basic page analytics, browser type.

2. Payments — koi card storage nahi

3. Data ka use kaise hota hai

• Aapko contact back karne ke liye (inquiry ka jawab, demo, audit plan).
• Subscribed services deliver karne ke liye (marketing content, AI calls, reports).
• Service quality improve karne ke liye (jaise AI conversation quality).
• Legal/regulatory compliance ke liye (jaise TRAI telecom rules).

Hum aapka data kisi ko bechte NAHI hain. Marketing lists me aapka number kabhi nahi jaata.

4. Data sharing

Data sirf in cases me share hota hai:

• Service providers: hosting, telephony (calls place karne ke liye), AI/LLM providers — strictly service delivery ke liye, utna hi data jitna zaroori hai.
• Legal requirement: agar law enforcement/court legally maange.

5. AI voice calls

AI voice calls sirf consent/inquiry ke basis par hoti hain (jaise aapne form bhara ya missed call diya). Calls quality aur service ke liye record/transcribe ho sakti hain. Hum applicable TRAI/telecom regulations follow karte hain.

6. Data retention, deletion aur aapke rights (DPDP Act, 2023)

Inquiry data tab tak rakha jaata hai jab tak business purpose ho; uske baad delete ya anonymize kar diya jaata hai. Hum aapka data aapki consent ke basis par process karte hain.

India ke Digital Personal Data Protection Act, 2023 ke tahat aapke rights:

• Access: hum aapka kaunsa data rakhte hain, woh jaanne ka right.
• Correction: galat ya purana data sahi karwane ka right.
• Erasure: apna data delete karwane ka right (jab legal retention zaroori na ho).
• Consent withdraw: kabhi bhi consent wapas lene ka right — uske baad hum processing rok dete hain.
• Grievance redressal: kisi bhi shikayat ke liye hamare Grievance Officer (neeche) se contact, aur zaroorat par Data Protection Board of India tak escalate karne ka right.

Request ke liye email ya WhatsApp par contact karo (neeche) — hum 30 din ke andar process karte hain.

7. Security

HTTPS encryption, access controls aur regular backups use hote hain. Koi bhi system 100% secure nahi hota — par hum industry-standard precautions lete hain.

Support ke liye, hamara super-admin kabhi-kabhi aapke account me support-session log-in kar sakta hai (jaise, ek issue directly debug karne ke liye) — har baar ek reason ke saath, time-limited (30 min auto-expire), aur poori tarah audit-logged. Yeh sirf support purpose ke liye hota hai, kabhi bina reason ke nahi.

8. Cookies / local storage

Hum minimal local storage use karte hain (jaise install-banner dismiss yaad rakhna). Koi third-party advertising trackers nahi.

9. Children

Yeh service 18+ business owners ke liye hai. Hum knowingly minors ka data collect nahi karte.

10. Policy changes

Policy update hone par yeh page update hoga (date upar). Major changes par hum active customers ko inform karenge.

11. Contact